support - Wed, 2017-03-29 14:40
When contacting SIMON Support their comes times when we need to reach out to you as a user and remotely control your computer.
The following is a secure method from TeamViewer in conjunction with SIMON to allow us to offer that realtime support.
So when asked by one of our Support Officers please download this file and execute it.
We will then ask for the 9 Digit Code and Password so as to establish a secure connection to your computer and deliver the online and on time support required.